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FAQ

How do I login to the Partner Portal?​

For UK Partners​

Visit partners.hoxtonmix.com, using the email and the password created when first getting invited to the Partner Portal.

For Australian Partners​

Visit partners.hoxtonmix.com.au, using the email and the password created when first getting invited to the Partner Portal.

What address should my client use?​

info

We've moved our headquarters to 66 Paul Street, just 55 metres from our previous address. Our former address, 86–90 Paul Street, remains valid until May 2030, but we recommend updating your records to reflect our new headquarters address. Need help updating your records? View our address update guide.

<Client/Customer’s COMPANY NAME>,
66 Paul St,
London,
EC2A 4NA

How will I be charged for the subscriptions I have added?​

An invoice will be created and sent out monthly/quarterly (depending on what is stated in the Commercial Agreement) to the contact details stated in the Commercial Agreement. These invoices can then also be found in the Partner Portal, under invoices.

Can I create a subscription for a company that has not been formed yet?​

Yes, when adding the the subscription, under Business Type you can put Unincorporated / Not registered yet. You can then edit that subscription once the company has been formed.